Get in touch
How can we help?
Email Support
Send us a message and we'll respond within one business day. During the beta, every email reaches the team directly.
hi@doahwell.comLive Chat
Chat with a support specialist Monday–Friday, 9am–6pm CET. Rolling out to Pro and Family subscribers after the beta.
Email us insteadBeta Community
Beta testers get a shared space to report bugs, request features, and compare notes with the rest of the cohort.
Join the beta
FAQ
Frequently asked questions
I'm not receiving reminder notifications. What should I do?
Check that notifications are enabled for Doahwell in your device settings (Settings → Notifications → Doahwell). Also verify that reminders are set and not paused inside the app under each medication.
How do I reset my password?
Tap "Forgot password?" on the login screen and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
Can I move my data to a new device?
Yes. Simply log in with your existing account on the new device. All your medications, dose history, and settings sync automatically via our secure cloud backend.
My calendar sync isn't working. How do I fix it?
Go to Settings → Calendar Sync and tap "Reconnect." If the issue persists, revoke and re-grant access in your calendar app's connected accounts list, then reconnect inside Doahwell.
How do I delete my account and data?
Go to Settings → Account → Delete Account. This permanently removes all your data from our servers within 30 days in accordance with our privacy policy. This action cannot be undone.
How do I get into the beta?
The iOS TestFlight is open now — join from the beta page. If you're on Android or web, leave your email there and we'll reach out as soon as your platform opens up.